FAQ

Where do you get your inventory?
From reputable liquidation and overstock sources. We curate for quality and value.

Can I see items before buying?
Yes—during Saturday warehouse events (every few weeks) or by appointment for large items. Follow us at facebook.com/bluemoonsurplus for event announcements.

Do you negotiate?
Our pricing is already discounted vs retail. For bundle deals or floor models, reach out.

Do items have all parts?
Listings specify what’s included and note any missing hardware. Many missing screws are standard sizes.

What’s your return policy?
All items are AS‑IS and all sales are final. For shipped items that arrive damaged or incorrect, contact us within 7 days for help with a carrier claim or resolution.

Will you assemble furniture or deliver?
Assembly and local delivery are available on select items. Delivery is free over $200 in the Austin–San Marcos corridor, $30 for orders $100–$200, and pickup only under $100.

Do you deliver to San Antonio?
Not as part of our standard area. Contact us for special arrangements.

What payments do you accept?
Card (Shopify POS), Cash, Zelle, Venmo, and Cash App.

Tax‑exempt buyers (resellers)?
Yes. Email your resale certificate and business details before purchase. We’ll set your customer profile to tax‑exempt per Texas rules.

Do you hold items?
Paid orders can be held for 30 days.